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Pacotes de férias na República Dominicana

Catalonia Bayahibe

★★★★★

Só para adultos

desde

Sob consulta

por pessoa

Descrição do alojamento

Partilhar

Preguntas frequentes sobre Marrocos

Detalhes do alojamento

Tipos de quarto

Características

Informação relevante

Requisitos de entrada

Taxas obrigatórias

Localização

Carretera Bayahibe, Playa, Dominicus 23100, Dominican Republic

Pontos de interesse

Talvez lhe interesse

Preguntas frequentes sobre República Dominicana

  • México
    REQUISITOS DE ENTRADA E TAXAS TURÍSTICAS • Se é um cidadão português, necessita de apresentar um passaporte com validade superior a seis meses à data de saída do México. Outras nacionalidades sob consulta. • Bilhete de avião de ida e regresso (preferencialmente impresso) • O cidadão português que se desloque ao México por motivos de turismo não necessita de visto. Outras nacionalidades sob consulta. • VISITAX: Taxa Turística a pagar por todos os os turistas estrangeiros (Aprox. 10 USD) O pagamento pode ser efectuado no momento da reserva da viagem, ou mesmo durante a estadia desde que o faça antes de deixar o país. O pagamento também pode ser feito através do site https://www.visitax.gob.mx/sitio/ Para comprovar o pagamento os turistas terão que apresentar o documento digital mediante um código QR que lhes será dado pelo sistema após a realização do pagamento. • Taxa ambiental: Todos os clientes de serviços de alojamento estão sujeitos a este pagamento, devendo pagar o valor correspondente na receção do hotel no qual estejam alojados, sendo o pagamento em moeda nacional (peso mexicano) ou com cartão de crédito/débito. Os montantes são: - De Abril a Junho são $13 MXN por quarto e por noite - De Julho até Dezembro são $26 MXN por quarto e por noite Esta informação não dispensa a consulta atualizada.
  • Grécia
    REQUISITOS DE ENTRADA E TAXAS TURÍSTICAS • Cidadãos da União Europeia não necessitam de necessitam de visto. Restantes nacionalidades sob consulta. • A taxa de turismo na Grécia é baseada no número de estrelas do hotel ou no número de quartos que está a alugar. Pode ir até quatro euros por quarto. Esta informação não dispensa a consulta atualizada.
  • República Dominicana
    REQUISITOS DE ENTRADA E TAXAS TURÍSTICAS • Passaporte válido com um mínimo de 6 meses à data de saída • Bilhete de avião de saída do país • Morada do alojamento • Pode também ser solicitada prova de solvência económica para cobrar os gastos durante a sua estadia, caso não entre no país com um pacote de viagens organizadas • É obrigatório preencher o formulário eletrónico de chegada e outro de partida. É recomendado o seu preenchimento até 72 horas da viagem, deve imprimir ou fazer uma captura de ecrã do código QR para verificação das autoridades migratórias à chegada ao país. Consulte o formulário em: https://eticket.migracion.gob.do • Se pretende permanecer além dos 30 dias permitidos a turistas estrangeiros, deve solicitar um visto específico, caso contrário, terá de pagar uma multa à saída do país • Pode solicitar uma prorrogação de estadia até 120 dias. Encontre as informações sobre os requisitos em: https://migracion.gob.do/servicio/prorroga-de-estadia/ • Todos os viajantes que visitem a República Dominicana têm que pagar uma taxa de 10€ Esta informação não dispensa a consulta atualizada.
  • Marrocos
    REQUISITOS DE ENTRADA E TAXAS TURÍSTICAS • Os cidadãos portugueses estão isentos de visto para estadias de turismo até 90 dias necessitando de passaporte válido. • A apresentação do passaporte válido é obrigatória. • Drones: Não é possível entrar no território marroquino com qualquer tipo de drone sem autorização prévia. • Adulto: 39,60DH por passageiro e por noite (equivalente a 3,60€/pax/noite) • Criança dos 2 aos 12 anos: 12,10DH por passageiro e por noite (equivalente a 1,10€/pax/noite). • Bebé dos 0 a 1 ano: isento de taxa. Esta informação não dispensa a consulta atualizada.
  • Cuba
    REQUISITOS DE ENTRADA E TAXAS TURÍSTICAS • Visto turístico (Cartão de Turista) emitido pelas autoridades consulares cubanas durante o tempo em que dure a totalidade da viagem. Este permite uma estadia máxima de 30 dias em território e apenas uma entrada. Existe a possibilidade de prolongar o visto durante outros 30 dias. Entre em contacto com a nossa equipa para obter mais informação • Passaporte válido pelo menos 6 meses à data de saída de Cuba • Bilhetes de ida e volta, de modo a que as autoridades comprovem que abandonará o país na data limite do seu visto • Certificado do seguro de viagem válido durante toda a sua estadia no país • É necessário preencher o formulário D'Viajeros em formato digital por parte de todas as pessoas que cheguem a Cuba. O formulário pode ser preenchido a partir de 48 horas antes do voo e está disponível em: https://dviajeros.mitrans.gob.cu/inicio INFORMAÇÃO ADICIONAL • Atualmente é necessário solicitar visto para entrar nos EUA se existem viagens prévias a Cuba, uma vez que a apresentação do ESTA (Sistema Eletrónico para Autorização de Viagem) já não é suficiente. Esta informação não dispensa a consulta atualizada.
  • Tunísia
    REQUISITOS DE ENTRADA E TAXAS TURÍSTICAS • Cidadãos portugueses caso entrem com um pacote de viagem organizado, apenas necessita do cartão de cidadão, no entanto é sempre recomendado possuir um passaporte válido. Outras nacionalidades sob consulta. • Cidadãos portugueses não necessitam de visto para estadias até 90 dias. Outras nacionalidades sob consulta. • À chegada aos aeroportos e hotéis, deve-se preencher uma ficha com dados pessoais • Para estadias em Djerba com duração até 30 dias cada pessoa tem que pagar 7 diárias no máximo. • O valor diário nos hotéis de 3 estrelas é de 2TND por pessoa (aprox. 0,59€) e nos hotéis de 4 ou 5 estrelas é de 3TND por pessoa (aprox. 0,88€). • As crianças até os 12 anos estão isentas de pagamento de taxas. Esta informação não dispensa a consulta atualizada.
  • Cabo Verde
    REQUISITOS DE ENTRADA E TAXAS TURÍSTICAS • Passaporte com pelo menos 6 meses de validade; • Taxa 35€ de entrada, esta pode ser paga à chegada ou online através do site https://ease.gov.cv até um máximo de 5 dias antes da chegada ao destino. O pagamento desta taxa permite a permanência no país até 30 dias. • Imposto 2,50€ por noite, cada pessoa, até um máximo de 10 noites. Montante a ser pago diretamente no alojamento. • Os visitantes menores de 16 anos estão isentos do pagamento desta taxa. Esta informação não dispensa a consulta atualizada.
  • Itália
    REQUISITOS DE ENTRADA E TAXAS TURÍSTICAS • Cidadãos da União Europeia não necessitam de necessitam de visto nem passaporte. Outras nacionalidades sob consulta. • Pode variar até 10 euros por pessoa e por noite. Esta informação na dispensa a consulta atualizada.
  • How do I contact customer support?
    Fill out the contact form to be contacted by our team within a maximum of 48 hours or speak to us via chat, WhatsApp, social media or directly by phone.
  • What are Wildngo Travel’s opening hours?
    Wildngo Travel offers a wide range of services to meet customers' travel needs, including: Air ticket reservation: The agency can help with booking flights to national and international destinations, offering flight options and competitive rates. Accommodation reservation: Wildngo Travel can assist in booking hotels, resorts, inns or other types of accommodation, according to the customer's preferences and travel needs. Travel packages: The agency offers personalized travel packages, including pre-defined itineraries or tailor-made itineraries, with options for tours, activities, transfers and other amenities. Assistance with visas and travel documents: Wildngo Travel can provide information and guidance on visa, passport and other travel document requirements, as well as assist with the visa process where applicable. Travel insurance: The agency can offer travel insurance options to protect against unforeseen events, including medical coverage, trip cancellation, lost luggage and other events. Travel consultancy: Wildngo Travel can provide specialized consultancy to help customers plan their trips, offering information about destinations, best times to travel, travel tips, among others. Customer service: The agency offers customer support before, during and after the trip, assisting with questions, problems or emergencies that may arise during the trip. Cruise booking assistance: The agency can help with booking sea or river cruises, including itinerary options, cabins, onboard activities and other amenities. Group Travel Arrangement: Wildngo Travel can organize group travel to specific destinations, such as group tours, incentive trips, graduation trips, among others, providing detailed coordination and logistics Car rental reservation: The agency can help with the reservation of rental cars at travel destinations, offering options of rental companies, types of vehicles, rates and rental conditions. Transfer services: Wildngo Travel can provide private or shared transfer services between airports, train stations, hotels and other locations, offering convenience and safety to customers. Honeymoon travel organization: The agency can create special packages for honeymoon travel, with romantic destinations, accommodation in luxury hotels or resorts, exclusive tours and other personalized amenities. Booking activities and tours: Wildngo Travel can assist in booking activities and tours in various destinations, such as boat trips, adventure tours, tickets to tourist attractions, among others. Concierge services: The agency may offer concierge services such as restaurant reservations, recommendations for places to visit, information about cultural events and other conveniences during your trip.Check our website or contact our team for updated and detailed information about the services offered by Wildngo Travel.
  • What are the language options for customer service?
    If you want to change or cancel your flight, please contact our team. Currently, some companies offer flexible fares, so it is important to know the conditions of the ticket before making the purchase, to be aware of any deadlines and penalties related to cancellations and changes and to know if you will receive a refund.
  • How can I get in touch in case of an emergency while traveling?
    To contact Wildngo Travel if you have any questions or problems during your trip, you can use the following contact methods: - Telephone: We offer a customer service contact that can be used to ask questions, report problems or obtain additional information during your trip.We are available on WhatsApp via +351 914002742. or +34 692271215. In case of emergency at your destination, you can contact the same number. - Email: Customers can also contact Wildngo Travel via email by sending a message to support@wildngo.com. Email can be used to ask questions, report problems, request information or get assistance while traveling. - Online chat: wildngo.com offers an online chat service where customers can chat in real time, depending on opening hours, with a member of the Wildngo Travel team for information or assistance during their trip. - Social networks: We are present on social networks, such as Facebook, Instagram, Twitter and TikTok, where customers can send direct messages or post questions or problems for assistance. It is important to check available contact methods and opening hours in advance, as well as to have Wildngo Travel's contact details at hand during your trip, so that you can easily communicate if you need assistance.
  • What are the restrictions for carrying liquids in hand luggage?
    Liquids transported in hand luggage must be packed in individual containers with a maximum capacity of 100 ml and transported inside a transparent plastic bag with a maximum capacity of 1 liter. Containers with liquids with a capacity greater than 100 ml must be transported in checked baggage.
  • What are the size and weight restrictions for luggage?
    Wildngo Travel offers a wide range of services to meet customers' travel needs, including: Air ticket reservation: The agency can help with booking flights to national and international destinations, offering flight options and competitive rates. Accommodation reservation: Wildngo Travel can assist in booking hotels, resorts, inns or other types of accommodation, according to the customer's preferences and travel needs. Travel packages: The agency offers personalized travel packages, including pre-defined itineraries or tailor-made itineraries, with options for tours, activities, transfers and other amenities. Assistance with visas and travel documents: Wildngo Travel can provide information and guidance on visa, passport and other travel document requirements, as well as assist with the visa process where applicable. Travel insurance: The agency can offer travel insurance options to protect against unforeseen events, including medical coverage, trip cancellation, lost luggage and other events. Travel consultancy: Wildngo Travel can provide specialized consultancy to help customers plan their trips, offering information about destinations, best times to travel, travel tips, among others. Customer service: The agency offers customer support before, during and after the trip, assisting with questions, problems or emergencies that may arise during the trip. Cruise booking assistance: The agency can help with booking sea or river cruises, including itinerary options, cabins, onboard activities and other amenities. Group Travel Arrangement: Wildngo Travel can organize group travel to specific destinations, such as group tours, incentive trips, graduation trips, among others, providing detailed coordination and logistics Car rental reservation: The agency can help with the reservation of rental cars at travel destinations, offering options of rental companies, types of vehicles, rates and rental conditions. Transfer services: Wildngo Travel can provide private or shared transfer services between airports, train stations, hotels and other locations, offering convenience and safety to customers. Honeymoon travel organization: The agency can create special packages for honeymoon travel, with romantic destinations, accommodation in luxury hotels or resorts, exclusive tours and other personalized amenities. Booking activities and tours: Wildngo Travel can assist in booking activities and tours in various destinations, such as boat trips, adventure tours, tickets to tourist attractions, among others. Concierge services: The agency may offer concierge services such as restaurant reservations, recommendations for places to visit, information about cultural events and other conveniences during your trip.Check our website or contact our team for updated and detailed information about the services offered by Wildngo Travel.
  • What items can I take in my luggage?
    You must comply with certain security requirements when packing your bags and when boarding: • Liquids transported in hand luggage (namely aerosols, drinks, toothpastes, creams and gels) must be packed in individual containers with a maximum capacity of 100 ml and transported inside a transparent plastic bag with a maximum capacity of 1 liter. Containers with liquids with a capacity greater than 100 ml must be transported in checked baggage. These restrictions do not apply to medicines or baby foods. • Liquids purchased duty-free at the airport or on board the plane can be transported in hand luggage, as long as the container is transported inside a tamper-proof bag (with a red outline), together with the receipt . The passenger can only open the tamper-evident bag when they arrive at their final destination. However, this may have to be opened up to security officers to be controlled. In this case, if you have a connecting flight outside the airport, inform the security officer so that the liquids you are carrying can be placed back in a tamper-proof bag. • Passengers are not allowed to carry sharp objects in the cabin, which can be used as weapons. This rule applies to everyday objects, such as scissors and corkscrews of a certain size, which must be placed in checked baggage. • The limits applicable to the size of hand luggage and the number of items that can be carried on board are specific to airlines, so it is worth informing yourself before traveling. • It is prohibited to transport explosive and flammable items ​​(fireworks, aerosols, chemical and toxic substances, namely acids) either in hand luggage or in hold luggage . • Weapons of any kind are prohibited on board.This information was taken from the website https://europa. eu/youreurope/citizens/travel/carry/luggage-restrictions/index_pt.htm and does not dispense with updated consultation. If you have any questions, please contact our team.
  • What should I do if my luggage is lost or damaged?
    If your luggage does not appear, contact the airline counter immediately, as the airline is more likely to take responsibility for a lost or damaged bag if the problem is reported immediately. The airline should provide you with a number that allows you to locate your delayed baggage and receive updates on the process. Once at the service desk, fill out the necessary forms. You must be given a copy of the PIR (airport complaint), the official document used by airlines so that passengers can record incidents related to their luggage. There are situations in which it is not possible to obtain the document because the airport does not have counters with face-to-face service to deal with lost luggage. If it is not possible to obtain a PIR before leaving the airport, you must make a complaint on the airline's website using a specific form for this purpose.Contact us for help throughout the process.
  • What destinations are available?
    Consult the destinations page and check the available options. If you want a destination that is not on the list, fill out the travel form< /u>.
  • What travel packages are offered?
    The best months to travel to Greece are from June to September, with July and August being the months with the most tourists. The quietest months to travel are May, June and September.To avoid high season and high prices, we recommend traveling in the second half of May, second half of September and first half of October.
  • Can I customize a travel package?
    To renew your Portuguese passport you need a valid and updated national citizen card and a current passport (in cases of renewal). The amount to be paid for the normal passport issuance service requested in Portugal is €65.Please note that renewing your passport requires prior booking, so we advise you to carry out this procedure well in advance.
  • What transport options are available to reach destinations offered by Wildngo Travel?
    The best months to travel to Greece are from June to September, with July and August being the months with the most tourists. The quietest months to travel are May, June and September.To avoid high season and high prices, we recommend traveling in the second half of May, second half of September and first half of October.
  • What should I do if I lose my travel documents?
    Yes, depending on the conditions of your booking and if the final documents have not yet been issued, otherwise charges may apply. We recommend that you contact our team for more information.
  • What documents are needed for traveling with minors?
    The best months to travel to Greece are from June to September, with July and August being the months with the most tourists. The quietest months to travel are May, June and September.To avoid high season and high prices, we recommend traveling in the second half of May, second half of September and first half of October.
  • How long does it take to get a passport?
    If you place the order in Portugal it may take up to 5 working days if the Normal process is carried out. There is also the possibility of placing an order Express (2 working days) or Urgent (1 working day).This information does not require consultation with our team or the responsible entities.
  • What documents are needed to travel?
    The best months to travel to Greece are from June to September, with July and August being the months with the most tourists. The quietest months to travel are May, June and September.To avoid high season and high prices, we recommend traveling in the second half of May, second half of September and first half of October.
  • What are the passport validity requirements for international travel?
    The sockets in Mexico are type A, the same as in the USA. Visitors from outside the US must bring an adapter. Plugs are either two flat prongs or two flat prongs with an additional round grounding prong.Type A socket
  • Do I need a passport to travel?
    If you want to change or cancel your flight, please contact our team. Currently, some companies offer flexible fares, so it is important to know the conditions of the ticket before making the purchase, to be aware of any deadlines and penalties related to cancellations and changes and to know if you will receive a refund.
  • What are the requirements to renew a passport?
    To renew your Portuguese passport you need a valid and updated national citizen card and a current passport (in cases of renewal). The amount to be paid for the normal passport issuance service requested in Portugal is €65.Please note that renewing your passport requires prior booking, so we advise you to carry out this procedure well in advance.
  • How to obtain a visa?
    See the packages available at wildngo.com and request a quote using the respective forms. After confirming availability and price you will receive a proposal.If you don't find the offers that suit your needs, fill out the travel form to be contacted by our team within a maximum period of 48 hours or contact us via chat, whatsapp, social media or directly by phone. The agent who assists you will present you with travel proposals based on your recommendations. After selecting the desired budget, we will confirm the availability and current price of the package and define payment terms with the customer.We currently offer payment options of up to 3 interest-free installments on selected products.The agent provides information about necessary documents, such as passport and visas and it is the customer's sole responsibility to have the necessary documentation to carry out the trip. Upon receipt of full or partial payment, depending on the agreed conditions, Wildngo Travel will send confirmations of the contracted service(s).You will receive vouchers for your trip after receiving the full amount.Wildngo Travel provides 24-hour assistance during your trip and will follow up on your trip.Please note that services are always subject to availability at the time of request and confirmation of the reservation due to the dynamic pricing policy found in tourism. We draw attention to the fact that the final price is always subject to exchange rate fluctuations, fuel prices, airport tourist taxes and surcharges, accommodation, airline tickets, maintenance services, visas and, in general, all those that apply to the services included in the proposal. Once your trip is confirmed, cancellation fees will be applied in the amount of the total price, in accordance with the reservation cancellation policy.
  • Do they provide information about clinics and hospitals in the destination?
    Consult the destinations page and check the available options. If you want a destination that is not on the list, fill out the travel form< /u>.
  • What are the vaccination requirements?
    The best months to travel to Greece are from June to September, with July and August being the months with the most tourists. The quietest months to travel are May, June and September.To avoid high season and high prices, we recommend traveling in the second half of May, second half of September and first half of October.
  • What are the payment options?
    We accept the following payment methods:• Visa• Mastercard• Bank transfer• MBway• ATM• PayPal• Apple pay• Google pay• Bitcoin• Bizum (exclusive to Spain)We currently accept payments up to 3 interest-free installments. Request more information.
  • What are the baggage restrictions?
    Wildngo Travel's privacy and data protection policies aim to protect customers' personal information and ensure compliance with applicable privacy and data protection regulations. Some of the privacy and data protection policies that may be applied by Wildngo Travel may include, but are not limited to: Data collection: Wildngo Travel may collect personal information from customers, such as name, email address, telephone number, payment information and other information relevant to booking travel or other services offered by the agency. Data collection may occur through the Wildngo Travel website, booking forms, mobile applications, emails or other communication channels. Use of data: Wildngo Travel may use personal information collected for the purposes of booking travel, customer service, processing payments, sending travel-related communications and other services offered by the agency, personalizing offers and promotions, improvement of services and compliance with legal obligations. Data sharing: Wildngo Travel may share customers' personal information with third parties involved in providing travel services, such as airlines, hotels, tour operators, insurance companies, among others, for the purposes of booking and executing contracted services . The agency may also share information with government authorities or other entities when required by law or to protect the rights and legitimate interests of Wildngo Travel and its customers. Data security: Wildngo Travel implements appropriate security measures to protect customers' personal information against unauthorized access, misuse, alteration, unauthorized disclosure or destruction. This may include the use of encryption, firewalls, password protection, and other technological security measures, as well as internal security policies and procedures. Data subject rights: Customers have rights in relation to their personal information, such as the right to access, correct, update, erase or restrict the use of their personal data, as well as the right to opt-out of receiving communications Of marketing. Wildngo Travel may provide means for customers to exercise these rights in accordance with applicable privacy and data protection regulations. Consent: Wildngo Travel may request customers' consent to collect, use or share their personal information when required by law. Consent may be obtained by express consent, for example by means of a check box on a booking form or by other appropriate means. It is important to carefully read Wildngo Travel's privacy and data protection policy, which is usually available on the agency's website or can be requested directly from the agency, to fully understand how customers' personal information is collected, used, shared and protected by the agency.
  • How to change or cancel a flight
    If you want to change or cancel your flight, please contact our team. Currently, some companies offer flexible fares, so it is important to know the conditions of the ticket before making the purchase, to be aware of any deadlines and penalties related to cancellations and changes and to know if you will receive a refund.
  • How to book a flight?
    To contact Wildngo Travel if you have any questions or problems during your trip, you can use the following contact methods: - Telephone: We offer a customer service contact that can be used to ask questions, report problems or obtain additional information during your trip.We are available on WhatsApp via +351 914002742. or +34 692271215. In case of emergency at your destination, you can contact the same number. - Email: Customers can also contact Wildngo Travel via email by sending a message to support@wildngo.com. Email can be used to ask questions, report problems, request information or get assistance while traveling. - Online chat: wildngo.com offers an online chat service where customers can chat in real time, depending on opening hours, with a member of the Wildngo Travel team for information or assistance during their trip. - Social networks: We are present on social networks, such as Facebook, Instagram, Twitter and TikTok, where customers can send direct messages or post questions or problems for assistance. It is important to check available contact methods and opening hours in advance, as well as to have Wildngo Travel's contact details at hand during your trip, so that you can easily communicate if you need assistance.
  • Is it necessary to print the boarding pass?
    In general the answer is no, but we recommend that you print your boarding pass for greater convenience, as in some airports or countries it may be mandatory to present a printed ticket.
  • What is the Wildngo Plus program?
    The best months to travel to Greece are from June to September, with July and August being the months with the most tourists. The quietest months to travel are May, June and September.To avoid high season and high prices, we recommend traveling in the second half of May, second half of September and first half of October.
  • What are the cancellation and refund policies?
    Liquids transported in hand luggage must be packed in individual containers with a maximum capacity of 100 ml and transported inside a transparent plastic bag with a maximum capacity of 1 liter. Containers with liquids with a capacity greater than 100 ml must be transported in checked baggage.
  • Can I make free changes to my travel package after booking?
    Yes, depending on the conditions of your booking and if the final documents have not yet been issued, otherwise charges may apply. We recommend that you contact our team for more information.
  • What are Wildngo Travel's privacy and data protection policies?
    Wildngo Travel's privacy and data protection policies aim to protect customers' personal information and ensure compliance with applicable privacy and data protection regulations. Some of the privacy and data protection policies that may be applied by Wildngo Travel may include, but are not limited to: Data collection: Wildngo Travel may collect personal information from customers, such as name, email address, telephone number, payment information and other information relevant to booking travel or other services offered by the agency. Data collection may occur through the Wildngo Travel website, booking forms, mobile applications, emails or other communication channels. Use of data: Wildngo Travel may use personal information collected for the purposes of booking travel, customer service, processing payments, sending travel-related communications and other services offered by the agency, personalizing offers and promotions, improvement of services and compliance with legal obligations. Data sharing: Wildngo Travel may share customers' personal information with third parties involved in providing travel services, such as airlines, hotels, tour operators, insurance companies, among others, for the purposes of booking and executing contracted services . The agency may also share information with government authorities or other entities when required by law or to protect the rights and legitimate interests of Wildngo Travel and its customers. Data security: Wildngo Travel implements appropriate security measures to protect customers' personal information against unauthorized access, misuse, alteration, unauthorized disclosure or destruction. This may include the use of encryption, firewalls, password protection, and other technological security measures, as well as internal security policies and procedures. Data subject rights: Customers have rights in relation to their personal information, such as the right to access, correct, update, erase or restrict the use of their personal data, as well as the right to opt-out of receiving communications Of marketing. Wildngo Travel may provide means for customers to exercise these rights in accordance with applicable privacy and data protection regulations. Consent: Wildngo Travel may request customers' consent to collect, use or share their personal information when required by law. Consent may be obtained by express consent, for example by means of a check box on a booking form or by other appropriate means. It is important to carefully read Wildngo Travel's privacy and data protection policy, which is usually available on the agency's website or can be requested directly from the agency, to fully understand how customers' personal information is collected, used, shared and protected by the agency.
  • Can I cancel or change my reservation?
    Yes, depending on the conditions of your booking and if the final documents have not yet been issued, otherwise fees may apply.
  • How to make a reservation?
    See the packages available at wildngo.com and request a quote using the respective forms. After confirming availability and price you will receive a proposal.If you don't find the offers that suit your needs, fill out the travel form to be contacted by our team within a maximum period of 48 hours or contact us via chat, whatsapp, social media or directly by phone. The agent who assists you will present you with travel proposals based on your recommendations. After selecting the desired budget, we will confirm the availability and current price of the package and define payment terms with the customer.We currently offer payment options of up to 3 interest-free installments on selected products.The agent provides information about necessary documents, such as passport and visas and it is the customer's sole responsibility to have the necessary documentation to carry out the trip. Upon receipt of full or partial payment, depending on the agreed conditions, Wildngo Travel will send confirmations of the contracted service(s).You will receive vouchers for your trip after receiving the full amount.Wildngo Travel provides 24-hour assistance during your trip and will follow up on your trip.Please note that services are always subject to availability at the time of request and confirmation of the reservation due to the dynamic pricing policy found in tourism. We draw attention to the fact that the final price is always subject to exchange rate fluctuations, fuel prices, airport tourist taxes and surcharges, accommodation, airline tickets, maintenance services, visas and, in general, all those that apply to the services included in the proposal. Once your trip is confirmed, cancellation fees will be applied in the amount of the total price, in accordance with the reservation cancellation policy.
  • How can I obtain proof of reservation?
    You must comply with certain security requirements when packing your bags and when boarding: • Liquids transported in hand luggage (namely aerosols, drinks, toothpastes, creams and gels) must be packed in individual containers with a maximum capacity of 100 ml and transported inside a transparent plastic bag with a maximum capacity of 1 liter. Containers with liquids with a capacity greater than 100 ml must be transported in checked baggage. These restrictions do not apply to medicines or baby foods. • Liquids purchased duty-free at the airport or on board the plane can be transported in hand luggage, as long as the container is transported inside a tamper-proof bag (with a red outline), together with the receipt . The passenger can only open the tamper-evident bag when they arrive at their final destination. However, this may have to be opened up to security officers to be controlled. In this case, if you have a connecting flight outside the airport, inform the security officer so that the liquids you are carrying can be placed back in a tamper-proof bag. • Passengers are not allowed to carry sharp objects in the cabin, which can be used as weapons. This rule applies to everyday objects, such as scissors and corkscrews of a certain size, which must be placed in checked baggage. • The limits applicable to the size of hand luggage and the number of items that can be carried on board are specific to airlines, so it is worth informing yourself before traveling. • It is prohibited to transport explosive and flammable items ​​(fireworks, aerosols, chemical and toxic substances, namely acids) either in hand luggage or in hold luggage . • Weapons of any kind are prohibited on board.This information was taken from the website https://europa. eu/youreurope/citizens/travel/carry/luggage-restrictions/index_pt.htm and does not dispense with updated consultation. If you have any questions, please contact our team.
  • How can I purchase travel insurance?
    If you want to change or cancel your flight, please contact our team. Currently, some companies offer flexible fares, so it is important to know the conditions of the ticket before making the purchase, to be aware of any deadlines and penalties related to cancellations and changes and to know if you will receive a refund.
  • Can I take out insurance even if I have already purchased my trip?
    Wildngo Travel offers a wide range of services to meet customers' travel needs, including: Air ticket reservation: The agency can help with booking flights to national and international destinations, offering flight options and competitive rates. Accommodation reservation: Wildngo Travel can assist in booking hotels, resorts, inns or other types of accommodation, according to the customer's preferences and travel needs. Travel packages: The agency offers personalized travel packages, including pre-defined itineraries or tailor-made itineraries, with options for tours, activities, transfers and other amenities. Assistance with visas and travel documents: Wildngo Travel can provide information and guidance on visa, passport and other travel document requirements, as well as assist with the visa process where applicable. Travel insurance: The agency can offer travel insurance options to protect against unforeseen events, including medical coverage, trip cancellation, lost luggage and other events. Travel consultancy: Wildngo Travel can provide specialized consultancy to help customers plan their trips, offering information about destinations, best times to travel, travel tips, among others. Customer service: The agency offers customer support before, during and after the trip, assisting with questions, problems or emergencies that may arise during the trip. Cruise booking assistance: The agency can help with booking sea or river cruises, including itinerary options, cabins, onboard activities and other amenities. Group Travel Arrangement: Wildngo Travel can organize group travel to specific destinations, such as group tours, incentive trips, graduation trips, among others, providing detailed coordination and logistics Car rental reservation: The agency can help with the reservation of rental cars at travel destinations, offering options of rental companies, types of vehicles, rates and rental conditions. Transfer services: Wildngo Travel can provide private or shared transfer services between airports, train stations, hotels and other locations, offering convenience and safety to customers. Honeymoon travel organization: The agency can create special packages for honeymoon travel, with romantic destinations, accommodation in luxury hotels or resorts, exclusive tours and other personalized amenities. Booking activities and tours: Wildngo Travel can assist in booking activities and tours in various destinations, such as boat trips, adventure tours, tickets to tourist attractions, among others. Concierge services: The agency may offer concierge services such as restaurant reservations, recommendations for places to visit, information about cultural events and other conveniences during your trip.Check our website or contact our team for updated and detailed information about the services offered by Wildngo Travel.
  • Is it recommended to take out travel insurance?
    Portuguese citizens do not need a visa to travel to Mexico if they stay for less than 180 days and do not carry out any activity for which they will receive financial compensation.Portuguese people who are going to carry out the following activities can also travel to Mexico without a visa: Business: participation in meetings, supervisory visits, workshops, consultancy or technical work in Mexico for which you will not receive remuneration in Mexico (they will stay less than 180 days and will continue to receive their remuneration in Portugal or place of origin);< /p> Traffic; Public Service; Artistic, cultural, educational, sports, journalism activities; Attend conferences, fairs and congresses. If you are traveling to Mexico for a different reason than the previous ones or if you plan to stay more than 180 days, you will need to apply for a visa at the nearest embassy or consulate. You must have your passport to travel to Mexico, with a minimum validity of six months on the date of departure from the country.If you have any questions, please consult our team for more information.
  • What are the benefits of travel insurance?
    Reply
  • What insurance does Wildngo Travel offer and what is the coverage?
    To renew your Portuguese passport you need a valid and updated national citizen card and a current passport (in cases of renewal). The amount to be paid for the normal passport issuance service requested in Portugal is €65.Please note that renewing your passport requires prior booking, so we advise you to carry out this procedure well in advance.
  • What are the general terms and conditions for booking and using Wildngo Travel services?
    Wildngo Travel's privacy and data protection policies aim to protect customers' personal information and ensure compliance with applicable privacy and data protection regulations. Some of the privacy and data protection policies that may be applied by Wildngo Travel may include, but are not limited to: Data collection: Wildngo Travel may collect personal information from customers, such as name, email address, telephone number, payment information and other information relevant to booking travel or other services offered by the agency. Data collection may occur through the Wildngo Travel website, booking forms, mobile applications, emails or other communication channels. Use of data: Wildngo Travel may use personal information collected for the purposes of booking travel, customer service, processing payments, sending travel-related communications and other services offered by the agency, personalizing offers and promotions, improvement of services and compliance with legal obligations. Data sharing: Wildngo Travel may share customers' personal information with third parties involved in providing travel services, such as airlines, hotels, tour operators, insurance companies, among others, for the purposes of booking and executing contracted services . The agency may also share information with government authorities or other entities when required by law or to protect the rights and legitimate interests of Wildngo Travel and its customers. Data security: Wildngo Travel implements appropriate security measures to protect customers' personal information against unauthorized access, misuse, alteration, unauthorized disclosure or destruction. This may include the use of encryption, firewalls, password protection, and other technological security measures, as well as internal security policies and procedures. Data subject rights: Customers have rights in relation to their personal information, such as the right to access, correct, update, erase or restrict the use of their personal data, as well as the right to opt-out of receiving communications Of marketing. Wildngo Travel may provide means for customers to exercise these rights in accordance with applicable privacy and data protection regulations. Consent: Wildngo Travel may request customers' consent to collect, use or share their personal information when required by law. Consent may be obtained by express consent, for example by means of a check box on a booking form or by other appropriate means. It is important to carefully read Wildngo Travel's privacy and data protection policy, which is usually available on the agency's website or can be requested directly from the agency, to fully understand how customers' personal information is collected, used, shared and protected by the agency.
  • Do the transfers include insurance for the passengers?
    Yes, all our transfers include insurance for the passengers, ensuring a safe and peaceful journey
  • What is a transfer?
    A transfer is a transportation service that takes travelers from one location to another in a comfortable and safe manner, providing a convenient experience during their journey.
  • How do I find my driver at the departure location?
    Your driver will be waiting for you at the designated location, usually with a sign displaying your name or the name of the transportation company. Additionally, we provide contact details for further assistance if needed.
  • What are the benefits of using a transfer service?
    When choosing a transfer, you enjoy convenience, safety, and peace of mind during your journey, avoiding the worry of public transportation or car rental.
  • What payment methods are accepted for booking transfers?
    We accept a variety of payment methods, including credit/debit card and PayPal, providing flexibility for our customers.
  • Can I customize my transfer according to my preferences?
    Yes, we offer the option to customize your transfer to meet your specific needs, such as customized itineraries, additional stops, or special requirements. Please contact us for more information.
  • When should I book my transfer?
    We recommend booking your transfer in advance to ensure availability and to plan your trip more effectively. However, we also accept last-minute bookings, subject to availability.
  • How can I book a transfer?