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Singapura & Malásia

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Rota da sua viagem
Singapura & Malásia
Itinerário da viagem

A sua viagem inclui

Pontos de interesse

A sua viagem não inclui

Requisitos de entrada

[texto]

Taxas obrigatórias

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Esta informação não dispensa a consulta atualizada.

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Preguntas frequentes sobre grandes viagens

  • México
    REQUISITOS DE ENTRADA E TAXAS TURÍSTICAS • Se é um cidadão português, necessita de apresentar um passaporte com validade superior a seis meses à data de saída do México. Outras nacionalidades sob consulta. • Bilhete de avião de ida e regresso (preferencialmente impresso) • O cidadão português que se desloque ao México por motivos de turismo não necessita de visto. Outras nacionalidades sob consulta. • VISITAX: Taxa Turística a pagar por todos os os turistas estrangeiros (Aprox. 10 USD) O pagamento pode ser efectuado no momento da reserva da viagem, ou mesmo durante a estadia desde que o faça antes de deixar o país. O pagamento também pode ser feito através do site https://www.visitax.gob.mx/sitio/ Para comprovar o pagamento os turistas terão que apresentar o documento digital mediante um código QR que lhes será dado pelo sistema após a realização do pagamento. • Taxa ambiental: Todos os clientes de serviços de alojamento estão sujeitos a este pagamento, devendo pagar o valor correspondente na receção do hotel no qual estejam alojados, sendo o pagamento em moeda nacional (peso mexicano) ou com cartão de crédito/débito. Os montantes são: - De Abril a Junho são $13 MXN por quarto e por noite - De Julho até Dezembro são $26 MXN por quarto e por noite Esta informação não dispensa a consulta atualizada.
  • Grécia
    REQUISITOS DE ENTRADA E TAXAS TURÍSTICAS • Cidadãos da União Europeia não necessitam de necessitam de visto. Restantes nacionalidades sob consulta. • A taxa de turismo na Grécia é baseada no número de estrelas do hotel ou no número de quartos que está a alugar. Pode ir até quatro euros por quarto. Esta informação não dispensa a consulta atualizada.
  • República Dominicana
    REQUISITOS DE ENTRADA E TAXAS TURÍSTICAS • Passaporte válido com um mínimo de 6 meses à data de saída • Bilhete de avião de saída do país • Morada do alojamento • Pode também ser solicitada prova de solvência económica para cobrar os gastos durante a sua estadia, caso não entre no país com um pacote de viagens organizadas • É obrigatório preencher o formulário eletrónico de chegada e outro de partida. É recomendado o seu preenchimento até 72 horas da viagem, deve imprimir ou fazer uma captura de ecrã do código QR para verificação das autoridades migratórias à chegada ao país. Consulte o formulário em: https://eticket.migracion.gob.do • Se pretende permanecer além dos 30 dias permitidos a turistas estrangeiros, deve solicitar um visto específico, caso contrário, terá de pagar uma multa à saída do país • Pode solicitar uma prorrogação de estadia até 120 dias. Encontre as informações sobre os requisitos em: https://migracion.gob.do/servicio/prorroga-de-estadia/ • Todos os viajantes que visitem a República Dominicana têm que pagar uma taxa de 10€ Esta informação não dispensa a consulta atualizada.
  • Marrocos
    REQUISITOS DE ENTRADA E TAXAS TURÍSTICAS • Os cidadãos portugueses estão isentos de visto para estadias de turismo até 90 dias necessitando de passaporte válido. • A apresentação do passaporte válido é obrigatória. • Drones: Não é possível entrar no território marroquino com qualquer tipo de drone sem autorização prévia. • Adulto: 39,60DH por passageiro e por noite (equivalente a 3,60€/pax/noite) • Criança dos 2 aos 12 anos: 12,10DH por passageiro e por noite (equivalente a 1,10€/pax/noite). • Bebé dos 0 a 1 ano: isento de taxa. Esta informação não dispensa a consulta atualizada.
  • Cuba
    REQUISITOS DE ENTRADA E TAXAS TURÍSTICAS • Visto turístico (Cartão de Turista) emitido pelas autoridades consulares cubanas durante o tempo em que dure a totalidade da viagem. Este permite uma estadia máxima de 30 dias em território e apenas uma entrada. Existe a possibilidade de prolongar o visto durante outros 30 dias. Entre em contacto com a nossa equipa para obter mais informação • Passaporte válido pelo menos 6 meses à data de saída de Cuba • Bilhetes de ida e volta, de modo a que as autoridades comprovem que abandonará o país na data limite do seu visto • Certificado do seguro de viagem válido durante toda a sua estadia no país • É necessário preencher o formulário D'Viajeros em formato digital por parte de todas as pessoas que cheguem a Cuba. O formulário pode ser preenchido a partir de 48 horas antes do voo e está disponível em: https://dviajeros.mitrans.gob.cu/inicio INFORMAÇÃO ADICIONAL • Atualmente é necessário solicitar visto para entrar nos EUA se existem viagens prévias a Cuba, uma vez que a apresentação do ESTA (Sistema Eletrónico para Autorização de Viagem) já não é suficiente. Esta informação não dispensa a consulta atualizada.
  • Tunísia
    REQUISITOS DE ENTRADA E TAXAS TURÍSTICAS • Cidadãos portugueses caso entrem com um pacote de viagem organizado, apenas necessita do cartão de cidadão, no entanto é sempre recomendado possuir um passaporte válido. Outras nacionalidades sob consulta. • Cidadãos portugueses não necessitam de visto para estadias até 90 dias. Outras nacionalidades sob consulta. • À chegada aos aeroportos e hotéis, deve-se preencher uma ficha com dados pessoais • Para estadias em Djerba com duração até 30 dias cada pessoa tem que pagar 7 diárias no máximo. • O valor diário nos hotéis de 3 estrelas é de 2TND por pessoa (aprox. 0,59€) e nos hotéis de 4 ou 5 estrelas é de 3TND por pessoa (aprox. 0,88€). • As crianças até os 12 anos estão isentas de pagamento de taxas. Esta informação não dispensa a consulta atualizada.
  • Cabo Verde
    REQUISITOS DE ENTRADA E TAXAS TURÍSTICAS • Passaporte com pelo menos 6 meses de validade; • Taxa 35€ de entrada, esta pode ser paga à chegada ou online através do site https://ease.gov.cv até um máximo de 5 dias antes da chegada ao destino. O pagamento desta taxa permite a permanência no país até 30 dias. • Imposto 2,50€ por noite, cada pessoa, até um máximo de 10 noites. Montante a ser pago diretamente no alojamento. • Os visitantes menores de 16 anos estão isentos do pagamento desta taxa. Esta informação não dispensa a consulta atualizada.
  • Itália
    REQUISITOS DE ENTRADA E TAXAS TURÍSTICAS • Cidadãos da União Europeia não necessitam de necessitam de visto nem passaporte. Outras nacionalidades sob consulta. • Pode variar até 10 euros por pessoa e por noite. Esta informação na dispensa a consulta atualizada.
  • How do I contact customer support?
    Fill out the contact form to be contacted by our team within a maximum of 48 hours or speak to us via chat, WhatsApp, social media or directly by phone.
  • What are Wildngo Travel’s opening hours?
    Wildngo Travel offers a wide range of services to meet customers' travel needs, including: Air ticket reservation: The agency can help with booking flights to national and international destinations, offering flight options and competitive rates. Accommodation reservation: Wildngo Travel can assist in booking hotels, resorts, inns or other types of accommodation, according to the customer's preferences and travel needs. Travel packages: The agency offers personalized travel packages, including pre-defined itineraries or tailor-made itineraries, with options for tours, activities, transfers and other amenities. Assistance with visas and travel documents: Wildngo Travel can provide information and guidance on visa, passport and other travel document requirements, as well as assist with the visa process where applicable. Travel insurance: The agency can offer travel insurance options to protect against unforeseen events, including medical coverage, trip cancellation, lost luggage and other events. Travel consultancy: Wildngo Travel can provide specialized consultancy to help customers plan their trips, offering information about destinations, best times to travel, travel tips, among others. Customer service: The agency offers customer support before, during and after the trip, assisting with questions, problems or emergencies that may arise during the trip. Cruise booking assistance: The agency can help with booking sea or river cruises, including itinerary options, cabins, onboard activities and other amenities. Group Travel Arrangement: Wildngo Travel can organize group travel to specific destinations, such as group tours, incentive trips, graduation trips, among others, providing detailed coordination and logistics Car rental reservation: The agency can help with the reservation of rental cars at travel destinations, offering options of rental companies, types of vehicles, rates and rental conditions. Transfer services: Wildngo Travel can provide private or shared transfer services between airports, train stations, hotels and other locations, offering convenience and safety to customers. Honeymoon travel organization: The agency can create special packages for honeymoon travel, with romantic destinations, accommodation in luxury hotels or resorts, exclusive tours and other personalized amenities. Booking activities and tours: Wildngo Travel can assist in booking activities and tours in various destinations, such as boat trips, adventure tours, tickets to tourist attractions, among others. Concierge services: The agency may offer concierge services such as restaurant reservations, recommendations for places to visit, information about cultural events and other conveniences during your trip.Check our website or contact our team for updated and detailed information about the services offered by Wildngo Travel.
  • What are the language options for customer service?
    If you want to change or cancel your flight, please contact our team. Currently, some companies offer flexible fares, so it is important to know the conditions of the ticket before making the purchase, to be aware of any deadlines and penalties related to cancellations and changes and to know if you will receive a refund.
  • How can I get in touch in case of an emergency while traveling?
    To contact Wildngo Travel if you have any questions or problems during your trip, you can use the following contact methods: - Telephone: We offer a customer service contact that can be used to ask questions, report problems or obtain additional information during your trip.We are available on WhatsApp via +351 914002742. or +34 692271215. In case of emergency at your destination, you can contact the same number. - Email: Customers can also contact Wildngo Travel via email by sending a message to support@wildngo.com. Email can be used to ask questions, report problems, request information or get assistance while traveling. - Online chat: wildngo.com offers an online chat service where customers can chat in real time, depending on opening hours, with a member of the Wildngo Travel team for information or assistance during their trip. - Social networks: We are present on social networks, such as Facebook, Instagram, Twitter and TikTok, where customers can send direct messages or post questions or problems for assistance. It is important to check available contact methods and opening hours in advance, as well as to have Wildngo Travel's contact details at hand during your trip, so that you can easily communicate if you need assistance.
  • What are the restrictions for carrying liquids in hand luggage?
    Liquids transported in hand luggage must be packed in individual containers with a maximum capacity of 100 ml and transported inside a transparent plastic bag with a maximum capacity of 1 liter. Containers with liquids with a capacity greater than 100 ml must be transported in checked baggage.
  • What are the size and weight restrictions for luggage?
    Wildngo Travel offers a wide range of services to meet customers' travel needs, including: Air ticket reservation: The agency can help with booking flights to national and international destinations, offering flight options and competitive rates. Accommodation reservation: Wildngo Travel can assist in booking hotels, resorts, inns or other types of accommodation, according to the customer's preferences and travel needs. Travel packages: The agency offers personalized travel packages, including pre-defined itineraries or tailor-made itineraries, with options for tours, activities, transfers and other amenities. Assistance with visas and travel documents: Wildngo Travel can provide information and guidance on visa, passport and other travel document requirements, as well as assist with the visa process where applicable. Travel insurance: The agency can offer travel insurance options to protect against unforeseen events, including medical coverage, trip cancellation, lost luggage and other events. Travel consultancy: Wildngo Travel can provide specialized consultancy to help customers plan their trips, offering information about destinations, best times to travel, travel tips, among others. Customer service: The agency offers customer support before, during and after the trip, assisting with questions, problems or emergencies that may arise during the trip. Cruise booking assistance: The agency can help with booking sea or river cruises, including itinerary options, cabins, onboard activities and other amenities. Group Travel Arrangement: Wildngo Travel can organize group travel to specific destinations, such as group tours, incentive trips, graduation trips, among others, providing detailed coordination and logistics Car rental reservation: The agency can help with the reservation of rental cars at travel destinations, offering options of rental companies, types of vehicles, rates and rental conditions. Transfer services: Wildngo Travel can provide private or shared transfer services between airports, train stations, hotels and other locations, offering convenience and safety to customers. Honeymoon travel organization: The agency can create special packages for honeymoon travel, with romantic destinations, accommodation in luxury hotels or resorts, exclusive tours and other personalized amenities. Booking activities and tours: Wildngo Travel can assist in booking activities and tours in various destinations, such as boat trips, adventure tours, tickets to tourist attractions, among others. Concierge services: The agency may offer concierge services such as restaurant reservations, recommendations for places to visit, information about cultural events and other conveniences during your trip.Check our website or contact our team for updated and detailed information about the services offered by Wildngo Travel.
  • What items can I take in my luggage?
    You must comply with certain security requirements when packing your bags and when boarding: • Liquids transported in hand luggage (namely aerosols, drinks, toothpastes, creams and gels) must be packed in individual containers with a maximum capacity of 100 ml and transported inside a transparent plastic bag with a maximum capacity of 1 liter. Containers with liquids with a capacity greater than 100 ml must be transported in checked baggage. These restrictions do not apply to medicines or baby foods. • Liquids purchased duty-free at the airport or on board the plane can be transported in hand luggage, as long as the container is transported inside a tamper-proof bag (with a red outline), together with the receipt . The passenger can only open the tamper-evident bag when they arrive at their final destination. However, this may have to be opened up to security officers to be controlled. In this case, if you have a connecting flight outside the airport, inform the security officer so that the liquids you are carrying can be placed back in a tamper-proof bag. • Passengers are not allowed to carry sharp objects in the cabin, which can be used as weapons. This rule applies to everyday objects, such as scissors and corkscrews of a certain size, which must be placed in checked baggage. • The limits applicable to the size of hand luggage and the number of items that can be carried on board are specific to airlines, so it is worth informing yourself before traveling. • It is prohibited to transport explosive and flammable items ​​(fireworks, aerosols, chemical and toxic substances, namely acids) either in hand luggage or in hold luggage . • Weapons of any kind are prohibited on board.This information was taken from the website https://europa. eu/youreurope/citizens/travel/carry/luggage-restrictions/index_pt.htm and does not dispense with updated consultation. If you have any questions, please contact our team.
  • What should I do if my luggage is lost or damaged?
    If your luggage does not appear, contact the airline counter immediately, as the airline is more likely to take responsibility for a lost or damaged bag if the problem is reported immediately. The airline should provide you with a number that allows you to locate your delayed baggage and receive updates on the process. Once at the service desk, fill out the necessary forms. You must be given a copy of the PIR (airport complaint), the official document used by airlines so that passengers can record incidents related to their luggage. There are situations in which it is not possible to obtain the document because the airport does not have counters with face-to-face service to deal with lost luggage. If it is not possible to obtain a PIR before leaving the airport, you must make a complaint on the airline's website using a specific form for this purpose.Contact us for help throughout the process.
  • What destinations are available?
    Consult the destinations page and check the available options. If you want a destination that is not on the list, fill out the travel form< /u>.
  • What travel packages are offered?
    The best months to travel to Greece are from June to September, with July and August being the months with the most tourists. The quietest months to travel are May, June and September.To avoid high season and high prices, we recommend traveling in the second half of May, second half of September and first half of October.
  • Can I customize a travel package?
    To renew your Portuguese passport you need a valid and updated national citizen card and a current passport (in cases of renewal). The amount to be paid for the normal passport issuance service requested in Portugal is €65.Please note that renewing your passport requires prior booking, so we advise you to carry out this procedure well in advance.
  • What transport options are available to reach destinations offered by Wildngo Travel?
    The best months to travel to Greece are from June to September, with July and August being the months with the most tourists. The quietest months to travel are May, June and September.To avoid high season and high prices, we recommend traveling in the second half of May, second half of September and first half of October.
  • What should I do if I lose my travel documents?
    Yes, depending on the conditions of your booking and if the final documents have not yet been issued, otherwise charges may apply. We recommend that you contact our team for more information.
  • What documents are needed for traveling with minors?
    The best months to travel to Greece are from June to September, with July and August being the months with the most tourists. The quietest months to travel are May, June and September.To avoid high season and high prices, we recommend traveling in the second half of May, second half of September and first half of October.
  • How long does it take to get a passport?
    If you place the order in Portugal it may take up to 5 working days if the Normal process is carried out. There is also the possibility of placing an order Express (2 working days) or Urgent (1 working day).This information does not require consultation with our team or the responsible entities.
  • What documents are needed to travel?
    The best months to travel to Greece are from June to September, with July and August being the months with the most tourists. The quietest months to travel are May, June and September.To avoid high season and high prices, we recommend traveling in the second half of May, second half of September and first half of October.
  • What are the passport validity requirements for international travel?
    The sockets in Mexico are type A, the same as in the USA. Visitors from outside the US must bring an adapter. Plugs are either two flat prongs or two flat prongs with an additional round grounding prong.Type A socket
  • Do I need a passport to travel?
    If you want to change or cancel your flight, please contact our team. Currently, some companies offer flexible fares, so it is important to know the conditions of the ticket before making the purchase, to be aware of any deadlines and penalties related to cancellations and changes and to know if you will receive a refund.
  • What are the requirements to renew a passport?
    To renew your Portuguese passport you need a valid and updated national citizen card and a current passport (in cases of renewal). The amount to be paid for the normal passport issuance service requested in Portugal is €65.Please note that renewing your passport requires prior booking, so we advise you to carry out this procedure well in advance.
  • How to obtain a visa?
    See the packages available at wildngo.com and request a quote using the respective forms. After confirming availability and price you will receive a proposal.If you don't find the offers that suit your needs, fill out the travel form to be contacted by our team within a maximum period of 48 hours or contact us via chat, whatsapp, social media or directly by phone. The agent who assists you will present you with travel proposals based on your recommendations. After selecting the desired budget, we will confirm the availability and current price of the package and define payment terms with the customer.We currently offer payment options of up to 3 interest-free installments on selected products.The agent provides information about necessary documents, such as passport and visas and it is the customer's sole responsibility to have the necessary documentation to carry out the trip. Upon receipt of full or partial payment, depending on the agreed conditions, Wildngo Travel will send confirmations of the contracted service(s).You will receive vouchers for your trip after receiving the full amount.Wildngo Travel provides 24-hour assistance during your trip and will follow up on your trip.Please note that services are always subject to availability at the time of request and confirmation of the reservation due to the dynamic pricing policy found in tourism. We draw attention to the fact that the final price is always subject to exchange rate fluctuations, fuel prices, airport tourist taxes and surcharges, accommodation, airline tickets, maintenance services, visas and, in general, all those that apply to the services included in the proposal. Once your trip is confirmed, cancellation fees will be applied in the amount of the total price, in accordance with the reservation cancellation policy.
  • Do they provide information about clinics and hospitals in the destination?
    Consult the destinations page and check the available options. If you want a destination that is not on the list, fill out the travel form< /u>.
  • What are the vaccination requirements?
    The best months to travel to Greece are from June to September, with July and August being the months with the most tourists. The quietest months to travel are May, June and September.To avoid high season and high prices, we recommend traveling in the second half of May, second half of September and first half of October.
  • What are the payment options?
    We accept the following payment methods:• Visa• Mastercard• Bank transfer• MBway• ATM• PayPal• Apple pay• Google pay• Bitcoin• Bizum (exclusive to Spain)We currently accept payments up to 3 interest-free installments. Request more information.
  • What are the baggage restrictions?
    Wildngo Travel's privacy and data protection policies aim to protect customers' personal information and ensure compliance with applicable privacy and data protection regulations. Some of the privacy and data protection policies that may be applied by Wildngo Travel may include, but are not limited to: Data collection: Wildngo Travel may collect personal information from customers, such as name, email address, telephone number, payment information and other information relevant to booking travel or other services offered by the agency. Data collection may occur through the Wildngo Travel website, booking forms, mobile applications, emails or other communication channels. Use of data: Wildngo Travel may use personal information collected for the purposes of booking travel, customer service, processing payments, sending travel-related communications and other services offered by the agency, personalizing offers and promotions, improvement of services and compliance with legal obligations. Data sharing: Wildngo Travel may share customers' personal information with third parties involved in providing travel services, such as airlines, hotels, tour operators, insurance companies, among others, for the purposes of booking and executing contracted services . The agency may also share information with government authorities or other entities when required by law or to protect the rights and legitimate interests of Wildngo Travel and its customers. Data security: Wildngo Travel implements appropriate security measures to protect customers' personal information against unauthorized access, misuse, alteration, unauthorized disclosure or destruction. This may include the use of encryption, firewalls, password protection, and other technological security measures, as well as internal security policies and procedures. Data subject rights: Customers have rights in relation to their personal information, such as the right to access, correct, update, erase or restrict the use of their personal data, as well as the right to opt-out of receiving communications Of marketing. Wildngo Travel may provide means for customers to exercise these rights in accordance with applicable privacy and data protection regulations. Consent: Wildngo Travel may request customers' consent to collect, use or share their personal information when required by law. Consent may be obtained by express consent, for example by means of a check box on a booking form or by other appropriate means. It is important to carefully read Wildngo Travel's privacy and data protection policy, which is usually available on the agency's website or can be requested directly from the agency, to fully understand how customers' personal information is collected, used, shared and protected by the agency.
  • How to change or cancel a flight
    If you want to change or cancel your flight, please contact our team. Currently, some companies offer flexible fares, so it is important to know the conditions of the ticket before making the purchase, to be aware of any deadlines and penalties related to cancellations and changes and to know if you will receive a refund.
  • How to book a flight?
    To contact Wildngo Travel if you have any questions or problems during your trip, you can use the following contact methods: - Telephone: We offer a customer service contact that can be used to ask questions, report problems or obtain additional information during your trip.We are available on WhatsApp via +351 914002742. or +34 692271215. In case of emergency at your destination, you can contact the same number. - Email: Customers can also contact Wildngo Travel via email by sending a message to support@wildngo.com. Email can be used to ask questions, report problems, request information or get assistance while traveling. - Online chat: wildngo.com offers an online chat service where customers can chat in real time, depending on opening hours, with a member of the Wildngo Travel team for information or assistance during their trip. - Social networks: We are present on social networks, such as Facebook, Instagram, Twitter and TikTok, where customers can send direct messages or post questions or problems for assistance. It is important to check available contact methods and opening hours in advance, as well as to have Wildngo Travel's contact details at hand during your trip, so that you can easily communicate if you need assistance.
  • Is it necessary to print the boarding pass?
    In general the answer is no, but we recommend that you print your boarding pass for greater convenience, as in some airports or countries it may be mandatory to present a printed ticket.
  • What is the Wildngo Plus program?
    The best months to travel to Greece are from June to September, with July and August being the months with the most tourists. The quietest months to travel are May, June and September.To avoid high season and high prices, we recommend traveling in the second half of May, second half of September and first half of October.
  • What are the cancellation and refund policies?
    Liquids transported in hand luggage must be packed in individual containers with a maximum capacity of 100 ml and transported inside a transparent plastic bag with a maximum capacity of 1 liter. Containers with liquids with a capacity greater than 100 ml must be transported in checked baggage.
  • Can I make free changes to my travel package after booking?
    Yes, depending on the conditions of your booking and if the final documents have not yet been issued, otherwise charges may apply. We recommend that you contact our team for more information.
  • What are Wildngo Travel's privacy and data protection policies?
    Wildngo Travel's privacy and data protection policies aim to protect customers' personal information and ensure compliance with applicable privacy and data protection regulations. Some of the privacy and data protection policies that may be applied by Wildngo Travel may include, but are not limited to: Data collection: Wildngo Travel may collect personal information from customers, such as name, email address, telephone number, payment information and other information relevant to booking travel or other services offered by the agency. Data collection may occur through the Wildngo Travel website, booking forms, mobile applications, emails or other communication channels. Use of data: Wildngo Travel may use personal information collected for the purposes of booking travel, customer service, processing payments, sending travel-related communications and other services offered by the agency, personalizing offers and promotions, improvement of services and compliance with legal obligations. Data sharing: Wildngo Travel may share customers' personal information with third parties involved in providing travel services, such as airlines, hotels, tour operators, insurance companies, among others, for the purposes of booking and executing contracted services . The agency may also share information with government authorities or other entities when required by law or to protect the rights and legitimate interests of Wildngo Travel and its customers. Data security: Wildngo Travel implements appropriate security measures to protect customers' personal information against unauthorized access, misuse, alteration, unauthorized disclosure or destruction. This may include the use of encryption, firewalls, password protection, and other technological security measures, as well as internal security policies and procedures. Data subject rights: Customers have rights in relation to their personal information, such as the right to access, correct, update, erase or restrict the use of their personal data, as well as the right to opt-out of receiving communications Of marketing. Wildngo Travel may provide means for customers to exercise these rights in accordance with applicable privacy and data protection regulations. Consent: Wildngo Travel may request customers' consent to collect, use or share their personal information when required by law. Consent may be obtained by express consent, for example by means of a check box on a booking form or by other appropriate means. It is important to carefully read Wildngo Travel's privacy and data protection policy, which is usually available on the agency's website or can be requested directly from the agency, to fully understand how customers' personal information is collected, used, shared and protected by the agency.
  • Can I cancel or change my reservation?
    Yes, depending on the conditions of your booking and if the final documents have not yet been issued, otherwise fees may apply.
  • How to make a reservation?
    See the packages available at wildngo.com and request a quote using the respective forms. After confirming availability and price you will receive a proposal.If you don't find the offers that suit your needs, fill out the travel form to be contacted by our team within a maximum period of 48 hours or contact us via chat, whatsapp, social media or directly by phone. The agent who assists you will present you with travel proposals based on your recommendations. After selecting the desired budget, we will confirm the availability and current price of the package and define payment terms with the customer.We currently offer payment options of up to 3 interest-free installments on selected products.The agent provides information about necessary documents, such as passport and visas and it is the customer's sole responsibility to have the necessary documentation to carry out the trip. Upon receipt of full or partial payment, depending on the agreed conditions, Wildngo Travel will send confirmations of the contracted service(s).You will receive vouchers for your trip after receiving the full amount.Wildngo Travel provides 24-hour assistance during your trip and will follow up on your trip.Please note that services are always subject to availability at the time of request and confirmation of the reservation due to the dynamic pricing policy found in tourism. We draw attention to the fact that the final price is always subject to exchange rate fluctuations, fuel prices, airport tourist taxes and surcharges, accommodation, airline tickets, maintenance services, visas and, in general, all those that apply to the services included in the proposal. Once your trip is confirmed, cancellation fees will be applied in the amount of the total price, in accordance with the reservation cancellation policy.
  • How can I obtain proof of reservation?
    You must comply with certain security requirements when packing your bags and when boarding: • Liquids transported in hand luggage (namely aerosols, drinks, toothpastes, creams and gels) must be packed in individual containers with a maximum capacity of 100 ml and transported inside a transparent plastic bag with a maximum capacity of 1 liter. Containers with liquids with a capacity greater than 100 ml must be transported in checked baggage. These restrictions do not apply to medicines or baby foods. • Liquids purchased duty-free at the airport or on board the plane can be transported in hand luggage, as long as the container is transported inside a tamper-proof bag (with a red outline), together with the receipt . The passenger can only open the tamper-evident bag when they arrive at their final destination. However, this may have to be opened up to security officers to be controlled. In this case, if you have a connecting flight outside the airport, inform the security officer so that the liquids you are carrying can be placed back in a tamper-proof bag. • Passengers are not allowed to carry sharp objects in the cabin, which can be used as weapons. This rule applies to everyday objects, such as scissors and corkscrews of a certain size, which must be placed in checked baggage. • The limits applicable to the size of hand luggage and the number of items that can be carried on board are specific to airlines, so it is worth informing yourself before traveling. • It is prohibited to transport explosive and flammable items ​​(fireworks, aerosols, chemical and toxic substances, namely acids) either in hand luggage or in hold luggage . • Weapons of any kind are prohibited on board.This information was taken from the website https://europa. eu/youreurope/citizens/travel/carry/luggage-restrictions/index_pt.htm and does not dispense with updated consultation. If you have any questions, please contact our team.
  • How can I purchase travel insurance?
    If you want to change or cancel your flight, please contact our team. Currently, some companies offer flexible fares, so it is important to know the conditions of the ticket before making the purchase, to be aware of any deadlines and penalties related to cancellations and changes and to know if you will receive a refund.
  • Can I take out insurance even if I have already purchased my trip?
    Wildngo Travel offers a wide range of services to meet customers' travel needs, including: Air ticket reservation: The agency can help with booking flights to national and international destinations, offering flight options and competitive rates. Accommodation reservation: Wildngo Travel can assist in booking hotels, resorts, inns or other types of accommodation, according to the customer's preferences and travel needs. Travel packages: The agency offers personalized travel packages, including pre-defined itineraries or tailor-made itineraries, with options for tours, activities, transfers and other amenities. Assistance with visas and travel documents: Wildngo Travel can provide information and guidance on visa, passport and other travel document requirements, as well as assist with the visa process where applicable. Travel insurance: The agency can offer travel insurance options to protect against unforeseen events, including medical coverage, trip cancellation, lost luggage and other events. Travel consultancy: Wildngo Travel can provide specialized consultancy to help customers plan their trips, offering information about destinations, best times to travel, travel tips, among others. Customer service: The agency offers customer support before, during and after the trip, assisting with questions, problems or emergencies that may arise during the trip. Cruise booking assistance: The agency can help with booking sea or river cruises, including itinerary options, cabins, onboard activities and other amenities. Group Travel Arrangement: Wildngo Travel can organize group travel to specific destinations, such as group tours, incentive trips, graduation trips, among others, providing detailed coordination and logistics Car rental reservation: The agency can help with the reservation of rental cars at travel destinations, offering options of rental companies, types of vehicles, rates and rental conditions. Transfer services: Wildngo Travel can provide private or shared transfer services between airports, train stations, hotels and other locations, offering convenience and safety to customers. Honeymoon travel organization: The agency can create special packages for honeymoon travel, with romantic destinations, accommodation in luxury hotels or resorts, exclusive tours and other personalized amenities. Booking activities and tours: Wildngo Travel can assist in booking activities and tours in various destinations, such as boat trips, adventure tours, tickets to tourist attractions, among others. Concierge services: The agency may offer concierge services such as restaurant reservations, recommendations for places to visit, information about cultural events and other conveniences during your trip.Check our website or contact our team for updated and detailed information about the services offered by Wildngo Travel.
  • Is it recommended to take out travel insurance?
    Portuguese citizens do not need a visa to travel to Mexico if they stay for less than 180 days and do not carry out any activity for which they will receive financial compensation.Portuguese people who are going to carry out the following activities can also travel to Mexico without a visa: Business: participation in meetings, supervisory visits, workshops, consultancy or technical work in Mexico for which you will not receive remuneration in Mexico (they will stay less than 180 days and will continue to receive their remuneration in Portugal or place of origin);< /p> Traffic; Public Service; Artistic, cultural, educational, sports, journalism activities; Attend conferences, fairs and congresses. If you are traveling to Mexico for a different reason than the previous ones or if you plan to stay more than 180 days, you will need to apply for a visa at the nearest embassy or consulate. You must have your passport to travel to Mexico, with a minimum validity of six months on the date of departure from the country.If you have any questions, please consult our team for more information.
  • What are the benefits of travel insurance?
    Reply
  • What insurance does Wildngo Travel offer and what is the coverage?
    To renew your Portuguese passport you need a valid and updated national citizen card and a current passport (in cases of renewal). The amount to be paid for the normal passport issuance service requested in Portugal is €65.Please note that renewing your passport requires prior booking, so we advise you to carry out this procedure well in advance.
  • What are the general terms and conditions for booking and using Wildngo Travel services?
    Wildngo Travel's privacy and data protection policies aim to protect customers' personal information and ensure compliance with applicable privacy and data protection regulations. Some of the privacy and data protection policies that may be applied by Wildngo Travel may include, but are not limited to: Data collection: Wildngo Travel may collect personal information from customers, such as name, email address, telephone number, payment information and other information relevant to booking travel or other services offered by the agency. Data collection may occur through the Wildngo Travel website, booking forms, mobile applications, emails or other communication channels. Use of data: Wildngo Travel may use personal information collected for the purposes of booking travel, customer service, processing payments, sending travel-related communications and other services offered by the agency, personalizing offers and promotions, improvement of services and compliance with legal obligations. Data sharing: Wildngo Travel may share customers' personal information with third parties involved in providing travel services, such as airlines, hotels, tour operators, insurance companies, among others, for the purposes of booking and executing contracted services . The agency may also share information with government authorities or other entities when required by law or to protect the rights and legitimate interests of Wildngo Travel and its customers. Data security: Wildngo Travel implements appropriate security measures to protect customers' personal information against unauthorized access, misuse, alteration, unauthorized disclosure or destruction. This may include the use of encryption, firewalls, password protection, and other technological security measures, as well as internal security policies and procedures. Data subject rights: Customers have rights in relation to their personal information, such as the right to access, correct, update, erase or restrict the use of their personal data, as well as the right to opt-out of receiving communications Of marketing. Wildngo Travel may provide means for customers to exercise these rights in accordance with applicable privacy and data protection regulations. Consent: Wildngo Travel may request customers' consent to collect, use or share their personal information when required by law. Consent may be obtained by express consent, for example by means of a check box on a booking form or by other appropriate means. It is important to carefully read Wildngo Travel's privacy and data protection policy, which is usually available on the agency's website or can be requested directly from the agency, to fully understand how customers' personal information is collected, used, shared and protected by the agency.
  • Do the transfers include insurance for the passengers?
    Yes, all our transfers include insurance for the passengers, ensuring a safe and peaceful journey
  • What is a transfer?
    A transfer is a transportation service that takes travelers from one location to another in a comfortable and safe manner, providing a convenient experience during their journey.
  • How do I find my driver at the departure location?
    Your driver will be waiting for you at the designated location, usually with a sign displaying your name or the name of the transportation company. Additionally, we provide contact details for further assistance if needed.
  • What are the benefits of using a transfer service?
    When choosing a transfer, you enjoy convenience, safety, and peace of mind during your journey, avoiding the worry of public transportation or car rental.
  • What payment methods are accepted for booking transfers?
    We accept a variety of payment methods, including credit/debit card and PayPal, providing flexibility for our customers.
  • Can I customize my transfer according to my preferences?
    Yes, we offer the option to customize your transfer to meet your specific needs, such as customized itineraries, additional stops, or special requirements. Please contact us for more information.
  • When should I book my transfer?
    We recommend booking your transfer in advance to ensure availability and to plan your trip more effectively. However, we also accept last-minute bookings, subject to availability.
  • How can I book a transfer?
    You can easily book your transfer through our website, where we offer a wide selection of options to meet your travel needs.
  • Can I make modifications or cancel my reservation?
    Yes, you can make modifications or cancel your transfer reservation as needed. Please refer to our cancellation policies for detailed information.
  • What are the common types of transfers?
    We offer a variety of tourist transfers, including airport transfers, hotel transfers, transfers to tourist attractions, and day trips to specific destinations.
  • How are the points assigned?
    You receive 1 point for every €1 spent on wildngo.com or with our partners. Please check the partner page to ensure your purchase is eligible. Wildngo Plus or Family subscribers receive double points. Check out our plans.
  • Can the points be used in conjunction with the immediate discount?
    Yes, you can always redeem your points when purchasing a package. The discount will be applied to the price of the trip, excluding fees. Check the partner page and filter by "type" to see where you can enjoy discounts.
  • Where can the points be redeemed?
    Points can be redeemed on travel packages. Booking two or more services is considered a package.
  • Is it possible to redeem points from other people who are on the same trip?
    Yes, you can combine your points and use them to purchase a travel package. They will be deducted from each traveler's respective accounts.
  • Can I use my points even if they are not enough to redeem the full value of the voucher?
    Yes, you can use the points available in your wildcard at any time.
  • Can the points be used in conjunction with cashback?
    No, you can only redeem your points when purchasing a package with Wild n Go. Check the partner page and filter by "type" to see where you can get cashback.
  • What is the exchange rate for the points?
    1000 points correspond to €5.
  • What is the capital of Cape Verde?
    The capital of Cape Verde is Praia.
  • What is Culture and Music like in Cape Verde?
    Cape Verdean culture is rich and diverse, influenced by a mix of African, European and South American traditions. Morna and coladeira are musical genres originating in Cape Verde, contributing to the country's international projection, with artists such as Cesária Évora.
  • Tourism in Boa Vista
    Boa Vista is another tourist island in Cape Verde, famous for its pristine beaches and sand dunes. Santa Mónica Beach, one of the longest in the archipelago, attracts visitors in search of tranquility. Sustainable tourism has been an emphasis, preserving the island's natural beauty.
  • What is the official language of Cape Verde?
    The official language of Cape Verde is Portuguese.
  • What is the currency used in Cape Verde?
    The currency used in Cape Verde is the Cape Verdean escudo (CVE).
  • How many islands make up Cape Verde?
    Cape Verde is made up of 10 main islands.
  • About Sal Island
    Sal Island is known for its stunning white sand beaches and crystal clear waters. In addition to sun and beach tourism, the island has developed tourist infrastructure and is famous for the Santa Maria tourist complex, which offers a variety of leisure and entertainment options.
  • What are the main economic activities in Cape Verde?
    Tourism, fishing and services are some of the main economic activities in Cape Verde.
  • Is a visa required to enter Cuba?
    Yes, most visitors require a visa. Tourists can obtain a tourist visa or "tarjeta tourist" before travel or upon arrival in Cuba.
  • Is it safe to travel to Cuba?
    Yes, Cuba is generally considered safe for tourists, but it's always a good idea to practice basic safety measures.
  • What are the main tourist attractions in Cuba?
    In addition to the beaches, Havana stands out, with its colonial architecture and lively nightlife. Trinidad is famous for its cobblestone streets and colorful buildings, while Viñales offers spectacular scenery and opportunities for outdoor activities. Exploring Cuba's rich history and culture is an essential part of any trip.
  • What is Cuba's official currency?
    Cuban peso.
  • What are the impacts of the US embargo on Cuba?
    The US embargo, in force since the 1960s, has had significant impacts on the Cuban economy. Commercial and financial restrictions have affected sectors such as tourism and foreign investment. Despite the pressure, Cuba has developed strategies to deal with this issue, seeking alternative partnerships and economic diversification.
  • How to deal with internet restrictions in Cuba?
    The internet can be limited in terms of speed and accessibility. Tourists can purchase prepaid internet access cards and use them in places with public Wi-Fi, such as parks and hotels.
  • What should you remember to bring when visiting Cuba?
    In addition to personal items, it is crucial to bring cash, insect repellent, sunscreen, basic medicines and an electrical outlet adapter. These items may be difficult to find or expensive in some areas.
  • What is the cultural scene like in Cuba?
    Cuban culture is rich and diverse, reflecting African, Spanish and indigenous heritage. Music, dance and art play a fundamental role in cultural expression. Son, rumba and salsa are distinctive musical genres. Furthermore, Cuban cinema has gained international recognition. Despite economic limitations, Cuban culture is vibrant and has influenced many other cultures around the world.
  • What is the capital of Cuba?
    Havana.
  • Is it possible to use credit cards in Cuba?
    Although card payment is accepted in some places, it is advisable to carry cash with you, as many establishments prefer cash payments.
  • When is the best time to visit Cuba?
    The best time is from November to April, during the dry and less hot season.
  • What is the electrical voltage in Cuba?
    Standard voltage is 110V, with some areas using 220V. It is recommended to bring adapters.
  • Tips for enjoying the nightlife in Mykonos?
    Mykonos is famous for its vibrant nightlife. The bars and clubs in Chora offer a lively atmosphere. Paradise Beach is known for beach parties, and the sunset at Little Venice is a must-see.
  • What is the capital of Greece?
    Athens.
  • Top Greek tourist islands?
    Santorini, Mykonos, Crete.
  • What are the Greek gastronomic traditions not to be missed?
    Try dishes like moussaka, souvlaki, tzatziki and baklava. The Greek Mediterranean diet is known for being healthy and tasty.
  • What is the concept of "Philoxenia" in Greek culture?
    Hospitality, a Greek cultural characteristic of warmly welcoming visitors.
  • How many islands make up Greece?
    About 6,000 islands, of which around 200 are inhabited.
  • Currency used in Greece?
    Euro.
  • How to travel between the Greek islands?
    Boats and ferries are the most common, especially in summer. Planes also connect some islands, providing a variety of transportation options.
  • When is the best season to travel to Greece?
    The best months to travel to Greece are from June to September, with July and August being the months with the most tourists. The quietest months to travel are May, June and September.To avoid high season and high prices, we recommend traveling in the second half of May, second half of September and first half of October.
  • Lesser-known destinations in Greece with stunning beaches?
    Milos Island, known for its unique beaches carved by rock formations, and the island of Naxos, which combines pristine beaches with a rich cultural heritage.
  • Why are the houses whitewashed in Santorini?
    The tradition dates back to ancient times when lime was used to repel insects and reflect heat. White symbolizes purity and keeps homes cooler.
  • When is the best time to visit Italian beaches?
    Spring and summer, from May to September, when the weather is warmer.
  • What are notable Italian cultural traditions?
    Italy is rich in cultural traditions. The Venice Carnival, festivities during Holy Week, the Palio in Siena, Italian opera and regional festivals are just a few examples. Family plays a central role in Italian life, reflected in long meals and family celebrations.
  • What is the official currency of Italy?
    Euro.
  • What is the "Cinque Terre"?
    A stunning coastal region made up of five villages on the Italian Riviera.
  • What makes Cala Goloritzè Beach in Sardinia so special?
    Its crystal clear waters and the famous Agulha de Pedra, an iconic rock formation.
  • What is the Italian region known for its stunning beaches and stunning coastline?
    The Amalfi Coast, in the Campania region.
  • What are the main tourist attractions in Italy?
    Italy is home to countless attractions, such as the Colosseum in Rome, the Leaning Tower of Pisa, the Duomo in Florence, the Grand Canal in Venice and the ruins of Pompeii. Furthermore, the country is famous for its rich artistic and cultural heritage, with museums such as the Uffizi in Florence and the Uffizi Gallery in Milan.
  • What are the main tourist cities besides Rome, Milan and Venice?
    In addition to the best-known cities, Florence stands out for its Renaissance art, Naples for its cuisine and proximity to Vesuvius, and Verona for its medieval architecture and the romance of Romeo and Juliet. Cities such as Bologna, Palermo and Turin also offer rich history and culture.
  • What are the best known typical Italian dishes?
    Pizza, pasta, risotto, lasagna and gelato.
  • Which coastal city is famous for its Roman ruins and white sand beaches?
    Ostia Antica, near Rome.
  • What are the three most famous volcanoes in Italy?
    Vesuvius, Etna and Stromboli.
  • What are some popular islands for beach tourism in Italy?
    Sicily and Sardinia.
  • What are the two independent city-states within Rome?
    The Vatican and San Marino.
  • What is the capital of Italy?
    Rome.
  • What is the typical cuisine of Morocco?
    Moroccan cuisine is rich in flavors and includes dishes such as couscous, tagines, pastillas and a variety of sweets made with honey and almonds. Trying local food is an essential part of the Morocco travel experience.
  • What are the beaches in Morocco like?
    Moroccan beaches, especially along the Atlantic coast, are known for their wide stretches of golden sand. Locations such as Agadir and Essaouira offer ideal conditions for water sports and a relaxing atmosphere.
  • What are the main tourist attractions in Morocco besides the beaches?
    In addition to the beaches, the Medina of Marrakech, the Kasbah of Ait Ben Haddou, the Atlas Mountains and the Sahara Desert stand out. The traditional souks, palaces and gardens are also a must-see.
  • What languages are spoken in Morocco?
    Arabic and Berber, with French widely used.
  • Is it safe to travel to Morocco?
    Yes, Morocco is considered a safe destination for tourists.
  • What's the best way to explore the Sahara Desert?
    A Sahara desert experience often involves camel rides to reach Bedouin camps. Nights in the desert offer incredible views of the starry sky and a unique sense of tranquility.
  • What makes Morocco a unique tourist destination?
    Morocco offers a fascinating mix of culture, history and natural beauty. From imperial cities like Marrakech and Fes, to the Sahara Desert, Atlas Mountains and Atlantic beaches, there is an incredible variety of experiences for travelers.
  • What is Morocco's official currency?
    Moroccan Dirham (MAD).
  • What are the must-see cultural attractions in Marrakech?
    Marrakech is home to Jemaa el-Fna Square, the Majorelle Gardens and the Bahia Palace. The Medina is an intriguing labyrinth of traditional souks, mosques and historic palaces that offer a rich cultural experience.
  • What is the capital of Morocco?
    Rabat
  • When is the best time to visit Moroccan beaches?
    From April to October.
  • What are the lesser-known but charming destinations for those seeking tranquility by the sea in Mexico?
    Places like Isla Holbox, Puerto Vallarta and Huatulco offer serenity and natural beauty, perfect for those looking to escape the crowds and connect with nature.
  • What type of food is typical in Mexico?
    Reply
  • What is the currency used in Mexico?
    Mexican peso.
  • What do I need to travel to Mexico?
    Reply
  • When is the best time to visit Mexico?
    Despite regional differences in climate, the best time to visit Mexico is from mid-September to mid-May, although some parts still get a lot of rain in October and November. (It rains more during the summer, but usually not enough to ruin a vacation.) The Gulf of Mexico region is susceptible to hurricanes from late July to early November. April and May are the hottest months; June to September tend to be the wettest. Keep in mind that the busiest travel season is usually during the holidays and spring break, particularly December through April.
  • What are the main leisure activities on Mexican beaches?
    In addition to sunbathing and swimming, Mexican beaches offer a variety of activities such as diving, snorkeling, boat tours, water sports and the chance to explore nearby archaeological sites.< /p>
  • Besides tacos, what are other popular street dishes in Mexico?
    Tamales (stuffed dough cooked in corn leaves), elotes (grilled corn with mayonnaise, cheese and pepper), and skites (shredded corn with seasonings and toppings).
  • What are the types of electrical outlets in Mexico?
    The sockets in Mexico are type A, the same as in the USA. Visitors from outside the US must bring an adapter. Plugs are either two flat prongs or two flat prongs with an additional round grounding prong.Type A socket
  • What are the lesser-known beaches like, outside the traditional tourist areas?
    Mexico has an abundance of less explored beaches, such as Isla Holbox and Isla Contoy. These destinations provide a more peaceful and authentic atmosphere, with an intimate connection with nature.
  • Are there mandatory vaccinations to travel to Mexico?
    Reply
  • What makes Mexican beaches so special for tourists?
    Mexican beaches are known for their white sands, crystal clear waters and rich marine diversity. Additionally, they offer a unique mix of culture, cuisine and recreational activities for visitors.
  • What is the capital of Mexico?
    Mexico City.
  • What is the nightlife like in the coastal regions of Mexico?
    Coastal cities, especially Cancún and Playa del Carmen, are known for their vibrant nightlife. There is a wide range of bars, clubs and restaurants offering live music, dancing and a lively atmosphere.
  • What is the average temperature of Mexican ocean waters?
    Varies between 24°C to 28°C, providing ideal conditions for swimming.
  • What are the best beaches for snorkeling in Mexico?
    Cozumel, Akumal and Isla Mujeres.
  • When is the best time to visit Mexican beaches?
    From November to April, during the dry season.
  • How many main beaches does Mexico have?
    Many, especially Cancún, Playa del Carmen and Tulum.
  • What are the best places to watch marine life on Mexican beaches?
    Reserves like Sian Ka'an offer incredible opportunities to observe a variety of marine life, including dolphins, turtles and several species of colorful fish.
  • What are the main attractions in Riviera Maya?
    Mayan ruins, such as Chichen Itzá and Tulum, and natural parks, such as Xcaret and Xel-Ha.
  • What are the official languages?
    Spanish.
  • What are the other cities to visit besides Santo Domingo?
    Santiago, the second largest city, is known for its hospitality. Puerto Plata offers stunning beaches and the cable car to Isabel de Torres Mountain. La Romana is famous for luxury tourism and Casa de Campo.
  • When is hurricane season?
    From June to November.
  • What are the main cultural festivities in the Dominican Republic?
    Carnival is an important festival, with vibrant parades across the country. There is also the Merengue and Bachata Festival, celebrating the country's typical dances.
  • What are the popular leisure activities in Punta Cana?
    Punta Cana is famous for its stunning beaches, world-class golf courses and all-inclusive resorts. Diving, snorkeling and catamaran trips are popular activities. The nightlife is also vibrant.
  • What are the typical dishes?
    Mangu, sancocho, mofongo, tostones.
  • What is the story behind Santo Domingo's Colonial Zone?
    The Colonial Zone is the historic center of Santo Domingo, founded in 1498 by Bartolomé Colón, brother of Christopher Columbus. It is the site of the first European settlement in the Americas and has many historic buildings, including the Cathedral of Santo Domingo and the Alcazar of Columbus.
  • What are the precautions to take during hurricane season?
    During hurricane season (June through November), it is advisable to pay attention to weather warnings, have an evacuation plan in case the need arises, and consider travel insurance that covers events extreme climate conditions.
  • What is the capital of the Dominican Republic?
    Santo Domingo.
  • What is the currency used?
    Dominican Peso (DOP).
  • What is the capital of Tunisia?
    Tunis.
  • What are the main tourist attractions besides the beaches?
    In addition to the beautiful beaches, Tunisia is known for archaeological sites such as Carthage and Dougga. The Medina of Tunis, with its Islamic architecture, and the Sahara Desert are also popular destinations.
  • Is the English language widely spoken in Tunisia?
    In tourist areas, yes, but Arabic is the main language.
  • When is the best time to visit Tunisia?
    Spring and fall offer milder weather.
  • Is Tunisia a suitable destination for families?
    Yes, Tunisia is family-friendly, with safe beaches, water parks and cultural activities that can attract visitors of all ages. However, it's important to check each destination's specific amenities to ensure a family-friendly experience.
  • What is the currency used in Tunisia?
    Tunisian dinar.
  • What is the official language of Tunisia?
    Arabic.
  • What are the typical dishes of Tunisian cuisine?
    Tunisian cuisine is influenced by different cultures. Dishes like couscous, tajine, and harissa (a pepper paste) are popular. Trying street food, such as brik (fried pastries), is also a unique experience.
  • What are the benefits of booking ski holiday packages?
    Packages often include accommodation, ski passes and sometimes even equipment, providing savings and convenience.
  • Are there specific insurance policies for snow activities?
    Yes, it is advisable to obtain insurance that covers activities such as skiing and snowboarding.
  • What precautions should I take in the snow?
    Use sunscreen, be aware of weather conditions, avoid closed areas and respect the season's rules.
  • How should I physically prepare for a snow vacation?
    Strengthen your legs and core; Cardiovascular exercises also help with endurance.
  • What activities are popular in the snow besides skiing?
    Snowboarding, sledding, ice skating and snowshoeing.
  • What is the recommended time to ski?
    December to March in the northern hemisphere.
  • Should ski clothing be rented or purchased?
    It depends on the frequency of ski holidays; for sporadic occasions, renting is an economical option.
  • Is snow suitable for all ages?
    Yes, there are activities and areas adapted for all ages, from children to the elderly.
  • What is the best way to get to snow destinations?
    Generally flights to nearby airports and then ground transportation.
  • How to choose the right equipment for skiing?
    Consult a specialist in rental stores; choose according to skill level and snow conditions.
  • What should I include when packing for a ski holiday?
    Waterproof jacket, thermal clothing, gloves, hat and sunglasses.
  • Are there nighttime entertainment options in snow destinations?
    Yes, many destinations have restaurants, bars and nightlife events.
  • Are there ski areas accessible to beginners?
    Yes, most resorts have dedicated areas for beginners with gentler slopes.
  • The validity of my pack or voucher has ended or ends soon, what can I do?
    If your Gift Pack expired 3 months ago or ends in the next 3 months , you can renew its validity for another 1 year free of charge . If the validity period ended more than 3 months ago, but less than 6 months ago , you can still renew your voucher by paying a renewal fee of €10 . Gift Packs that have expired for more than 6 months are not subject to renewal.
  • I lost my voucher or pack, what can I do?
    If you lost your voucher and have registered in your customer area< /a> on odisseias.com, in the "My vouchers" You can select the "Resend voucher" to receive the second copy of the voucher to your email address. If you have not registered the voucher, we need the gift receipt or duplicate invoice.
  • What is the difference between Activation and Registration of my voucher or pack?
    Activation is a process carried out in store at the time of purchase. Registration is the process carried out by the customer on the Odisseias website, in order to be added to their customer area, this can only be done when the Pack is active. You can register your voucher here.
  • What is the validity of the Odisseias packs?
    All packs are valid for 3 years and 3 months from the date of purchase.
  • How can I use my Odysseys pack?
    To use the pack, you must access odisseias.com and complete the registration, later you can check all available locations to make your appointment.
  • Posso ganhar pontos ou recompensas ao reservar com os parceiros da Wildngo?
    Sim, sempre que realizar uma compra num dos nossos parceiros irá acumular pontos no seu wildcard. Por cada euro gasto receberá 1 ponto.
  • Como receber o cashback?
    Solicite o cashback através deste formulário. Consulte a página de cada parceiro para verificar como é atribuído o dinheiro de volta.
  • Os parceiros da Wildngo são de confiança?
    Sim, todos os parceiros são selecionados com rigorosos critérios de confiabilidade, garantindo uma experiência segura e satisfatória para os nossos clientes.
  • Os parceiros da Wildngo estão disponíveis para contato direto caso haja algum problema com uma reserva?
    Sim, os nossos parceiros estão disponíveis para contato direto em caso de problemas com uma reserva. No entanto, também poderá entrar em contacto com a nossa equipa para obter ajuda durante todo o processo.
  • Os parceiros da Wildngo oferecem descontos exclusivos ou promoções especiais?
    Sim, alguns dos nossos parceiros oferecem descontos exclusivos e promoções especiais para os utilizadores da plataforma.
  • Os parceiros da Wildngo são limitados a uma determinada região ou país?
    Não, os nossos parceiros não são limitados a uma região ou país específico.
  • Como é que a Wildngo seleciona os seus parceiros?
    Selecionamos os nossos parceiros com base na qualidade do serviço, reputação, feedback dos clientes e conformidade com padrões de segurança e sustentabilidade. O nosso objetivo é garantir a melhor experiência aos nossos clientes.
  • Posso reservar serviços adicionais através dos parceiros da Wildngo?
    Sim, poderá reservar serviços adicionais, como por exemplo atividades e tours, através dos nossos parceiros e irá acumular pontos no seu wildcard.
  • Os parceiros da Wildngo têm políticas de cancelamento flexíveis?
    Sim, os nossos parceiros geralmente oferecem políticas de cancelamento flexíveis, embora as especificidades possam variar de acordo com o parceiro e o tipo de reserva.
  • Como saber se a compra foi realizada corretamente através da Wildngo?
    Consulte a página do parceiro para verificar como é que a sua compra é elegível.
  • Quais são as opções de hospedagem disponíveis para grandes viagens?
    Oferecemos uma variedade de opções de alojamento, desde hotéis boutique a resorts de luxo, para atender às preferências e orçamentos dos nossos viajantes.
  • Posso personalizar um pacote de viagem de acordo com minhas preferências e interesses?
    Sim, oferecemos serviços de personalização de pacotes para atender às suas necessidades específicas de viagem.
  • Quais são os pacotes mais populares para grandes viagens oferecidas pela Wildngo?
    Os nossos pacotes mais populares incluem cruzeiros pelo Mediterrâneo, safáris na África e tours pela Ásia, entre outros. É possível personalizar qualquer viagem ao seu gosto.
  • Quanto tempo antes devo reservar uma grande viagem?
    Recomendamos reservar sua viagem com pelo menos três meses de antecedência para garantir os melhores preços e disponibilidade. Reserve com tranquilidade com a subscrição de um dos nossos seguros de viagem.
  • Há alguma assistência ou suporte disponível durante a viagem em caso de emergência?
    Sim, oferecemos suporte 24 horas por dia, 7 dias por semana, para ajudá-lo em caso de emergências durante a viagem.
  • Quais são as políticas de cancelamento e reembolso em caso de imprevistos ou mudanças de planos?
    As nossas políticas de cancelamento e reembolso variam de acordo com o pacote e o fornecedor de serviços. Recomendamos analisar a proposta de viagem para obter informações detalhadas e subscrever um seguro.